Lead times
Standard delivery estimates begin after payment confirmation and, where required, proof approval. Custom products may need extra production time depending on print complexity and quantity.
Delivery policy
Shipping and delivery
We confirm delivery timelines after stock, artwork and destination details are reviewed. These guidelines explain how delivery estimates, carriers and tracking updates are handled.
Carrier updates
Once a parcel is dispatched, we attach the carrier name and tracking number to the order so it can be checked from your account or through the guest tracking page.
Delivery coverage
Delivery coverage depends on courier reach and the address provided at checkout. For business campuses, malls or event venues, add landmarks and a reachable phone number so dispatch stays smooth.
Delivery confirmation
Customers should inspect shipments as soon as they arrive and report visible transit damage or missing items promptly so the support team can investigate with the carrier.
Need an update on a live order?
Use the tracking page with your order reference and checkout email, or contact support if you need delivery help for a time-sensitive event.